Digital lifelines: how Wi-Fi impacts the lives of residents in temporary accommodation
Jangala, in partnership with Virgin Media O2, Coventry City Council’s #CovConnects initiative, and Good Things Foundation, has completed a pilot project supporting people living in temporary accommodation in Coventry with internet connectivity.
Working with local charities, NHS services and housing associations, this pilot project supported 429 people to get online. This new research evaluation report, conducted by Jangala, explores the critical need for internet access and the impact of connectivity in their lives.
In this research, we explore:
The barriers residents of temporary accommodation face to accessing the internet
How connectivity supports emotional and mental wellbeing, empowerment and vital connection to essential services
How Get Box can be well suited as a swift intervention, and how it can be improved
How to address the digital divide for residents in future
We offer a more accessible version of the report in larger text. A screen reader-friendly format is in development, and as a small organisation, we're actively working towards it. We'll keep you updated on our progress.
Spotlights on User Groups
Case Studies
The following case studies focus on real individuals we interviewed during the research, and while their names and key details have been changed to protect anonymity, the stories remain authentic and representative of the broader findings. Our intention is for these case studies to highlight the complexity of people's lives, showing how digital inclusion can offer vital practical, social, and emotional benefits in various ways.
Related Content
