We’re hiring for a Communications manager

We’re looking for a talented and accomplished communicator who can effectively convey the life-changing impact of our work: providing internet access to marginalised communities and individuals worldwide. We are Jangala, a multiple award-winning humanitarian technology charity working to fix the global digital divide.

£35,000k-£39,000k pa

Details of the role

Jangala is a humanitarian technology charity that designs, manufactures and deploys our award-winning rapid Wi-Fi products to connect marginalised and underserved people globally to the internet. We are now recruiting our first Communications Manager to help on our journey to scale - from connecting thousands of people to connecting millions - in line with our new five-year strategy. To tackle the digital divide Jangala works with local communities, and world leading companies including our donor partners Lenovo, Arm and Virgin Media O2.

The ideal candidate will be able to articulate our work in a compelling and passionate way - the impact, the innovation, the people and the partnerships - across channels and platforms, in a voice that’s distinctly Jangala. Developing our brand identity as a whole with the team will also be a significant part of this role.

At this exciting stage of growth – moving from prototypes and pilots, to mass market expansion and scale – this opportunity reflects the increasingly central role that engaging, well-targeted content plays in attracting engaged new supporters to our cause. A confident and articulate self-starter, you will enjoy collaborating across Jangala to bring our comms activity to life.

The role involves working with the Director of Fundraising and Communications to define our key audiences and drive awareness around our brand. This might involve securing opportunities for Jangala and the team to share our mission with key audiences - for example speaking at global conferences and featuring in a range of media.

Key responsibilities

  • Build on and develop Jangala’s authentic storytelling to convey the impact, the innovation, the people and the partnerships at the heart of our work to our key audiences.

  • Develop and implement a storytelling framework including systems and processes that, for example, maintain case studies and other assets (e.g. blog posts, podcasts). Both curating our existing assets and driving the creation of new assets for use in external media, presentations and proposals.

  • Maintain a frequent, engaged presence on our website and social media platforms 

    • Work with the Director of Fundraising and wider team to develop the Jangala brand identity including tone of voice and style.

    • Take responsibility for editorial direction, copywriting/editing and for facilitating contributions from others (training and encouraging others as needed).

  • Develop Fundraising marketing materials working with the fundraising team and graphic designers as appropriate.

  • Identify and pursue opportunities for non-paid media exposure for Jangala including building relationships with key media contacts across trade, national and international media.

  • Have an awareness of the humanitarian landscape, activities and/ or commentary of interest, relevance and impact ensuring that our content continues to be differentiated and compelling.

About you:

  • A proven track record of success (minimum 3 years) in developing and driving content across multiple current and new channels including social media, trade press and mainstream media.

  • Able to identify and capitalise on opportunities to promote and positively represent the organisation and our partners through internal and external communication.

  • Excellent writing and storytelling skills across a wide range of applications, from media pitches and press releases to blogs and social media posts, to case studies and awards entries.

  • A great eye for design, keen attention to detail and proofreading skills.

  • An enthusiastic and positive personality, a strong relationship builder and team player, able to draw great ideas, content and materials out of colleagues.

  • Persistence and tenacity will be key in both ensuring success with third party platforms as well as achieving buy-in to marketing and PR initiatives internally.

This is the first appointment by the Director of Fundraising and Comms to establish a Comms team at Jangala. It’s a rare opportunity to work with a highly-engaged wider organisational team to develop and build a brand, to take storytelling to a whole new level for us globally and to grow the Comms team over time. There is considerable scope for the right person to quickly develop their career in a rapidly growing technology charity start-up  on the frontline of digital exclusion globally. 

The salary for this role will be £35,000 to £39,000 depending on experience, supplemented by the organisation-wide bonus scheme and access to our shadow employee ownership scheme as the trading arm of Jangala is established. We plan for salaries at Jangala to grow alongside our positive impact on the world and our levels of responsibility and oversight.

Candidate requirements

Essential

  • Demonstrable verbal and visual communication flair, with 3+ years of experience in comms across a range of platforms using a range of tools

  • An interest in societal issues and the power of technology for good - essential for compelling, sensitive and evidenced storytelling across Jangala’s areas of work

  • Great interpersonal skills, able to build vital relationships internally and with external communications partners

Desirable

  • Demonstrable experience of, or commitment to, purpose-driven work; experience working in the international humanitarian sector

  • Familiar with social impact issues associated with digital exclusion/ inclusion in the UK and/ or globally.

  • Experience working with multi-disciplined teams (e.g. programmes, fundraising, technology and/ or operations teams internally)

  • Experience working in a founder-led organisation

  • Experience in brand development

  • Experience driving charitable giving through compelling appeals

  • Corporate and / or ESG communications experience

Term: full-time

Working with Jangala

Jangala’s office is based in London and operates a remote-first working policy. Travel to our London office will be required for brainstorming and collaborative work at least once a week. 

We are committed to creating an environment that attracts, motivates, and supports the best people from all backgrounds. This includes: 

  • Flexible working (general arrangement is one day in the office per week)

  • 29 days of paid leave a year, on top of paid bank holidays

  • Quarterly bonus assessed on a whole team level

  • 5% employer pension contribution

  • Free gym and climbing membership 

  • Future shadow share options in the future

  • Enhanced parental leave

  • An emphasis on experience, talent and motivation, rather than academic qualifications or CV specifics

We welcome applications from people of all gender identities, ages, sexual orientations, nationalities, religions, and beliefs. We particularly encourage applications from groups traditionally underrepresented in the technology and humanitarian sectors.

We understand that many people - often people who identify as women - only apply for jobs when they believe they match 100% of the criteria. If you don’t meet all the criteria but you believe that this is the right position for you, please get in touch.

How to Apply

To apply, please follow this link and submit your application using the Charity Job portal.

You will be asked for: 

  • A CV 

  • A motivation letter of no more than one page explaining why you want to work for Jangala and why you’re a good fit  

We will be in touch, within 14 days of the closing date, with candidates whose applications we would like to progress. If you have not heard from us in that time please assume that you have not progressed to the next stage. Unfortunately, as a small team, we are unable to provide individual feedback on applications.